Before Your Technician Arrives — Customer Checklist
Please have the following information ready to help your technician diagnose and repair your appliance quickly:
✅ 1. Model Number
Your technician can guide you on where to find it if you’re unsure.
✅ 2. Description of the Symptoms
Explain what the appliance is doing—or not doing.
✅ 3. When the Symptoms Occur
Include any details about how often it happens or what seems to trigger it.
✅ 4. Noise or Error Evidence
If the appliance is making a specific noise or showing an error, please take a short video or photo.

